Medical Optical ResumeFree: edit with wordhttp://www.resumes-cover-letters-jobs.comJoe Thurston3292009-07-12T19:01:00Z2009-07-12T19:49:00Z15863345277392411.8106John Doe202 Oak Ridge LaneIndianapolis, Indiana 47804(888) 555-1234R0lGODlhzAEKAMT/AMDAwP39/fv7+/r6+vn5+fT09OHh4dnZ2djY2NbW1rGxsZycnJiYmJSUlHx8 fHd3dwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACH5BAEA AAAALAAAAADMAQoAQAX/ICCOZGmeaKqubOu+cCzPdG3feK7vfO//wKBwSCwaj8ikUjY4LByPqHRK rVqv2Kx2y+16v+CweEwum8/otHrN/joWhwFkTq/b7/i8fs/v+/+AgYKDhIWGh4iJiouMjY6FCQgG BQEAAQUGCAmbnJ2en6ChoqOkpaanqKmqq6ytrq+wsbKztLW2qZKUj7u8vb6/wMHCw8TFjgQEApXG zM3Oz9DR0tPFDQwKBgIAAgYKDA3g4eLj5OXm5+jp6uvs7e7v8PHy8/T19vf4+fr77tfZIgEEIBtI sKDBgwgTKlzIsKHDhxAjSpxIsaLFixgzatzIseNEZUtCihxJsqTJkyiNAoQAADs= OBJECTIVE A challenging position as a Medical Optical Assistant working closely with patients once their visions have been tested, to dispense and fit spectacles and other optical aids.SUMMARY More than five years experience as a Medical Optical Assistant. Thorough knowledge and excellent knowledge of modern office practices and procedures. Strong customer service skills, with the ability to diffuse difficult situations.Proficient in general office duties, including Microsoft Office and knowledge of basic business techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment. Type accurately at a rate of 40 w.p.m.; use 10-key calculator, maintain accurate records. Knowledge of machines and tools, including their designs, uses, benefits, repair, and maintenance. Experienced in the principles and methods involved in showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration and sales techniques.RELATED EXPERIENCE Perfect Vision Inc. Indianapolis, IN. 2008 - Present Medical Optical AssistantGreet customers over the telephone.Answer questions regarding status of various accounts and attend to problems or complaints from customers in person, on the telephone or by written e-mail or fax correspondence.Set up and maintain various files, records.Interpret customers' written optical prescription (from the examining doctor) to determine the lens specifications required. Measure customers' facial features. Assist customers in selecting the style and color of eyeglass frames and lenses by advising them of the size and shape best suited to both their facial features and to their optical prescription. Prepare a work order that gives optical laboratories the information needed to fabricate lenses and to mount lenses in frames. Adjust finished eyeglasses to fit the customer by heating and shaping plastic frames, or by bending metal frames using pliers. Follow-up services, such as fixing broken frames, replacing temple screws, and adjusting and refitting glasses.Respond to customer service requests and assist with all needs. Optical Care Clinic, Indianapolis, IN. 2006 - 2008 Medical Optical AssistantDemonstrated initiative and responsibility for my work and for others. Treats all patients with compassion.Complete special projects as assigned including organized contact list and filing system of all my customers.Uses appropriate medical terminology.Assists doctor with pre-testing. Prepares patient for examination.Assists patient with frame selection.Follows federal, state and local legal guidelines.20/20 Optical Care Indianapolis, IN. . 2004 - 2006 Support Agent Interpreted and analyzed optical prescriptions. Explained our super saver service with customers and proposed different products and services based on their account history to help minimize their bill. Helped patients with advice on lens type, frames and styling.Advised patients when adjustments or repairs to spectacles are needed. I ordered lenses from prescription houses.Checked lenses on delivery to ensure that they met the required specifications. Selected, managed and ordered a range of optical products. Performed other daily duties directed by the doctor on staff.Possess effective communications skills, and work well with others at all levels.EDUCATIONColumbus North Patriots High School, Columbus, IN DiplomaIndiana University, Bloomington, INSchool of OptometryOptician/Technician Program (AS)