› Technical Sales
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The purpose of this position is to
manage customer claims,
coordinate effort with the Production, Sales and Accounting areas to
meet or exceed the customer expectation and interact with customers on
a technical level.
Some but not all responsibilities:
• Coordinate customer visits.
• Control the claims
• Work with IT to keep and improve the
Coordinate solution for the rejected materials on the
• Prepare/Elaborate/Maintain customer
• Work with Production and Sales areas to
prepare/maintain Customer Technical Agreements.
Coordinate with the production and Sales areas solutions for customer
claims. (Provide samples, pictures, information, on site visits).
• Coordinate new customers inquires.
• Present technical information about
• Participate in operational, and sales
• Participate in Continuous Improving
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