 |
|
Help
Desk Support
Resume
Download Help Desk Support Resume Here
You must be able to relay instructions, information and
ideas in speaking so others will understand you. It helps to have
a pleasant telephone voice.
Your basic software installation
skills must be without error. You will need experience installing
Microsoft Office & Windows XP. You need the abilities to
perform all service patch testing and installations. You will need to
have very effective communication skills. You need to be a quick
learner and possess the ability to quickly learn new software.
Position Summary:
You
will provide PC, WAN, and various applications support. Systems
will include off the shelf applications like Windows Office
professional. Answer computer operator questions about computer
software and hardware operation. You will be resolving their problems,
deploying all new systems, and help with ideas to increase operational
efficiencies.
Essential Duties for the Position:
You will communicate daily with users and also conduct computer diagnostics to investigate and resolve problems.
You will then provide technical assistance and support.
Daily resolution of items such as password resets.
Perform system maintenance.
Daily perform back-ups.
You will call in vendors or technicians for service for defective products.
Build and install different configurations of desktop PC’S.
Back to Help Desk
Support Top of Page
Back to Home Page
|
|
